Privacy Policy
1. About this Notice This Privacy Notice provides information on how Uniben Shop collects and processes your personal data when you visit our website or mobile applications. It sets out what we do with your personal data and how we keep it secure and explains the rights that you have in relation to your personal data. 2. Who We Are Uniben Shop is a reliable e-commerce platform. Our platform consists of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. This website and/or mobile app is operated by a member of the Unified Best Network, the Enterprise Registered name of Uniben Shop. Information on our subsidiaries can be found on our website. Any personal data provided or collected by Uniben Shop is controlled by the subsidiary that the website and/or mobile app relates to. 3. The Data We Collect About You? Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide tailored products and services and in order to analyse and continually improve our products and services. We may collect, use, store and transfer different kinds of personal data for marketing and personal data optimization purposes. Uniben Shop also uses Google Digital Marketing to propose targeted offers for certain products and services to our customers. You provide us with your personal data when you register your personal details on our website and mobile platforms and transact with the same. The personal data we collect includes: 1. Information you provide to us: We receive and store the information you provide to us including your identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include: 1. contact details (such as your name, postal addresses, phone numbers and email addresses), 2. demographic information (such as your date of birth, age or age range and gender), 3. online registration information (such as your password and other authentication information), 4. payment information (such as your credit card information and billing address), 5. information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research), 6. competition entries/submissions, and 7. in certain cases your marketing preferences. 2. Information we automatically collect/generate or obtain from third parties: We automatically collect and store certain types of information regarding your use of the Uniben Shop marketplace including information about your searches, views, downloads and purchases. In addition, we may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers. These types of personal data may relate to your device (such as your PC, tablet or other mobile device), your use of our websites and apps (as well as certain third party websites with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples of these types of information include: 1. name and age (or predicted age range), 2. information about your device, operating system, browser and IP address, 3. unique identifiers associated with your device, 4. details of web pages that you have visited, 5. which products you have looked at online (including information about products you have searched for or viewed, purchased or added to an online shopping basket), 6. how long you spend on certain areas of a website or app together with the date and time of your visit/usage, 7. personal data contained within user-generated content (such as blogs and social media postings), 8. social media user name or ID, and 9. social media profile photo and other social media profile information (such as number of followers). We strive to provide you with choices regarding the Personal Data that you provide to us. Where required by law, if you wish to have your Personal Data used by Uniben Shop to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by Uniben Shop representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out or adjust your preferences at any time by closing your account or by sending an email to shop@Unibenshop.com.ng. You can close your account by clicking on this link and following the instructions. Once your account is closed, all products and services that you access through your account will no longer be available. 4. Cookies and other Identifiers A cookie is a small file of letters and numbers that we put on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience. For more information about cookies and how we use them, please read our Cookie Notice: 5. How We Use Your Personal Data We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following: 1. Registering you as a new customer. 2. Processing and delivering your orders. 3. Managing your relationship with us. 4. Enabling you to participate in promotions, competitions and surveys. 5. Improving our website, applications, products and services. 6. Recommending/advertising products or services which may be of interest to you. 7. Enabling you to access certain products and services offered by our partners and vendors. 8. Complying with our legal obligations, including verifying your identity where necessary. 9. Detecting fraud. 6. Legal basis for the processing of Personal Data We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case the legal basis will be one of the following: 1. Consent: For example, where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time, including by clicking on the “unsubscribe” link at the bottom of any marketing email we send you 2. Our legitimate business interests: Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights. 3. Performance of a contract with you: This would also apply where we need to take steps prior to entering into a contract with you. For example, where you have purchased a product from us and we need to use your contact details and payment information in order to process your order and send the product to you. 4. Compliance with law: Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation. 7. How We Share Your Personal Data A. We may need to share your personal data with third parties for the following purposes: 1. Sale of products and services: In order to deliver products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties. 2. Working with third party service providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service. 3. Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information may be transferred together with other business assets. 4. Detecting fraud and abuse: We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law. B. When we share your personal data with third parties we: 1. require them to agree to use your data in accordance with the terms of this Privacy Notice, our Privacy Policy and in accordance with applicable law; and 2. only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes. 8. International Transfers We may transfer your personal data to locations in another country, if this is permissible pursuant to applicable laws in your location. There are inherent risks in such transfers. In the event of international transfers of your personal data, we shall put in place measures necessary to protect your data and ensure the same level of protection available in the country of data origin. We shall continue to respect your legal rights pursuant to the terms of this Privacy Notice and applicable laws in your location. 9. Data Retention We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your Personal Data may be retained in a form that allows for identification only for as long as: A. We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us B. Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis, C. The duration of: (i) any applicable limitation period (i.e., any period during which a person could bring a legal claim against us), and We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained. 10. Data Security We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 11. Your Legal Rights A. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. B. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, right to ask that we transfer your personal data to a third party, and unsubscribe from our emails and newsletters. C. Where you wish to permanently delete your data from our website and other applications, you can choose the option of closing your account. You can close your account by clicking on this link and following the instructions. Once your account is closed, all products and services that you access through your account will no longer be available. D. We can refuse to accede to your request where it is unreasonable or where you have failed to provide additional information necessary to confirm your identity. 12. Data Controllers & Contact If you have any questions or concerns about Uniben Shop’s Privacy Notice or you are looking for more information on how we process your personal data, or wish to exercise your legal rights in respect of your personal data, please contact the Data Privacy Officer by email at shop@Unibenshop.com.ng. We will investigate any complaint about the way we manage Personal Data and ensure that we respond to all substantiated complaints within prescribed timelines. 13. Related Practices and Information A. Cookie Notice
<p>Last updated: May 21, 2024</p>
<p>This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.</p>
<p>We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the <a href="https://www.termsfeed.com/privacy-policy-generator/" target="_blank">Privacy Policy Generator</a>.</p>
<h2>Interpretation and Definitions</h2>
<h3>Interpretation</h3>
<p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.</p>
<h3>Definitions</h3>
<p>For the purposes of this Privacy Policy:</p>
<ul>
<li>
<p><strong>Account</strong> means a unique account created for You to access our Service or parts of our Service.</p>
</li>
<li>
<p><strong>Affiliate</strong> means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.</p>
</li>
<li>
<p><strong>Company</strong> (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Unified Best Network, 131, Abiodun Jagun Street, Opposite Ogba Multipurpose Complex, Ogba, Lagos State..</p>
</li>
<li>
<p><strong>Cookies</strong> are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.</p>
</li>
<li>
<p><strong>Country</strong> refers to: Nigeria</p>
</li>
<li>
<p><strong>Device</strong> means any device that can access the Service such as a computer, a cellphone or a digital tablet.</p>
</li>
<li>
<p><strong>Personal Data</strong> is any information that relates to an identified or identifiable individual.</p>
</li>
<li>
<p><strong>Service</strong> refers to the Website.</p>
</li>
<li>
<p><strong>Service Provider</strong> means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.</p>
</li>
<li>
<p><strong>Third-party Social Media Service</strong> refers to any website or any social network website through which a User can log in or create an account to use the Service.</p>
</li>
<li>
<p><strong>Usage Data</strong> refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).</p>
</li>
<li>
<p><strong>Website</strong> refers to UNIBEN Shop, accessible from <a href="https://unibenshop.com" rel="external nofollow noopener" target="_blank">https://unibenshop.com</a></p>
</li>
<li>
<p><strong>You</strong> means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.</p>
</li>
</ul>
<h2>Collecting and Using Your Personal Data</h2>
<h3>Types of Data Collected</h3>
<h4>Personal Data</h4>
<p>While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:</p>
<ul>
<li>Usage Data</li>
</ul>
<h4>Usage Data</h4>
<p>Usage Data is collected automatically when using the Service.</p>
<p>Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.</p>
<p>When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.</p>
<p>We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.</p>
<h4>Information from Third-Party Social Media Services</h4>
<p>The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:</p>
<ul>
<li>Google</li>
<li>Facebook</li>
<li>Instagram</li>
<li>Twitter</li>
<li>LinkedIn</li>
</ul>
<p>If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.</p>
<p>You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.</p>
<h4>Tracking Technologies and Cookies</h4>
<p>We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:</p>
<ul>
<li><strong>Cookies or Browser Cookies.</strong> A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.</li>
<li><strong>Web Beacons.</strong> Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).</li>
</ul>
<p>Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on <a href="https://www.termsfeed.com/blog/cookies/#What_Are_Cookies" target="_blank">TermsFeed website</a> article.</p>
<p>We use both Session and Persistent Cookies for the purposes set out below:</p>
<ul>
<li>
<p><strong>Necessary / Essential Cookies</strong></p>
<p>Type: Session Cookies</p>
<p>Administered by: Us</p>
<p>Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.</p>
</li>
<li>
<p><strong>Cookies Policy / Notice Acceptance Cookies</strong></p>
<p>Type: Persistent Cookies</p>
<p>Administered by: Us</p>
<p>Purpose: These Cookies identify if users have accepted the use of cookies on the Website.</p>
</li>
<li>
<p><strong>Functionality Cookies</strong></p>
<p>Type: Persistent Cookies</p>
<p>Administered by: Us</p>
<p>Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.</p>
</li>
</ul>
<p>For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.</p>
<h3>Use of Your Personal Data</h3>
<p>The Company may use Personal Data for the following purposes:</p>
<ul>
<li>
<p><strong>To provide and maintain our Service</strong>, including to monitor the usage of our Service.</p>
</li>
<li>
<p><strong>To manage Your Account:</strong> to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.</p>
</li>
<li>
<p><strong>For the performance of a contract:</strong> the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.</p>
</li>
<li>
<p><strong>To contact You:</strong> To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.</p>
</li>
<li>
<p><strong>To provide You</strong> with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.</p>
</li>
<li>
<p><strong>To manage Your requests:</strong> To attend and manage Your requests to Us.</p>
</li>
<li>
<p><strong>For business transfers:</strong> We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.</p>
</li>
<li>
<p><strong>For other purposes</strong>: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.</p>
</li>
</ul>
<p>We may share Your personal information in the following situations:</p>
<ul>
<li><strong>With Service Providers:</strong> We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.</li>
<li><strong>For business transfers:</strong> We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.</li>
<li><strong>With Affiliates:</strong> We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.</li>
<li><strong>With business partners:</strong> We may share Your information with Our business partners to offer You certain products, services or promotions.</li>
<li><strong>With other users:</strong> when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.</li>
<li><strong>With Your consent</strong>: We may disclose Your personal information for any other purpose with Your consent.</li>
</ul>
<h3>Retention of Your Personal Data</h3>
<p>The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.</p>
<p>The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.</p>
<h3>Transfer of Your Personal Data</h3>
<p>Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.</p>
<p>Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.</p>
<p>The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.</p>
<h3>Delete Your Personal Data</h3>
<p>You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.</p>
<p>Our Service may give You the ability to delete certain information about You from within the Service.</p>
<p>You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.</p>
<p>Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.</p>
<h3>Disclosure of Your Personal Data</h3>
<h4>Business Transactions</h4>
<p>If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.</p>
<h4>Law enforcement</h4>
<p>Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).</p>
<h4>Other legal requirements</h4>
<p>The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:</p>
<ul>
<li>Comply with a legal obligation</li>
<li>Protect and defend the rights or property of the Company</li>
<li>Prevent or investigate possible wrongdoing in connection with the Service</li>
<li>Protect the personal safety of Users of the Service or the public</li>
<li>Protect against legal liability</li>
</ul>
<h3>Security of Your Personal Data</h3>
<p>The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.</p>
<h2>Children's Privacy</h2>
<p>Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.</p>
<p>If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.</p>
<h2>Links to Other Websites</h2>
<p>Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.</p>
<p>We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.</p>
<h2>Changes to this Privacy Policy</h2>
<p>We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.</p>
<p>We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.</p>
<p>You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.</p>
<h2>Contact Us</h2>
<p>If you have any questions about this Privacy Policy, You can contact us:</p>
<ul>
<li>By email: shop@unibenshop.com</li>
</ul>